Your site staff supervision, training and discipline is an integral component of having a well run community. Effective policy, procedure and supervision are essential. The property manager will work with the Board to establish policies, protocols and procedures, within the framework of the Union contract. These will then be implemented by the Manager and management staff. A "chain-of-accountability" will be maintained: The Manager reports to the Board, the Superintendent reports to the property manager and the staff reports to the site Superintendent.
Detailed employee job descriptions, protocols and work schedules will be developed and implemented, if not already in place, to assure that efficient supervision of the staff is maintained.
Major capital improvements will be supervised at appropriate levels to assure compliance with contract provisions. The site manager will work cooperatively with other professionals, such as engineers, if so engaged, to see that project specifications are carried out.
Site visits will be done as frequently as required, in order to maintain proper supervision of staff, projects and associated site activities, but never less than once per week.
Regular site inspections are conducted to assure compliance with established standards. Special attention is paid to staff performance, proper function of mechanical systems / equipment and a focus on risk management.
FINANCE AND ACCOUNTING
The Hudson North uses the B.J. Murray management information and accounting system. This management / accounting system has long been acknowledged as the best available in the industry. Our system gives us the ability to customize our monthly financial statements for the Board and their associated financial advisors.
Separate bank accounts are maintained under the corporate name and Federal I.D. number. All monies received for your property are deposited in your bank account and any checks written will also come directly from your dedicated account.
Maintenance or common charge collections are among the top management program priorities. Residents send their payments to a bank lockbox system which is electronically updated to the Hudson North Management accounting system on a daily basis. Arrears are closely monitored and timely action is taken for non-payment, according to each corporations policies.
Employee payroll processing is provided by ADP
Accounts payable items are processed, in a timely manner, according to available cash
Annual operating and capital budgets are prepared for review in accordance with Board priorities and the corporation's fiscal year requirements. Budgets are compared to the present year's financial goals and previous year's actual expenditures, All item assumptions are clearly noted. Seasonal expenses are budgeted for the specific time frame for which they apply.
Management system reports, including a comprehensive financial review and any special reports, are made available to Boards in a timely manner, for adequate review prior to each monthly meeting.